EcoCoin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our views and practices regarding your personal data.
We collect information you provide directly to us, including: name, email address, phone number, and profile information when you create an account; photos, videos, and descriptions of eco-friendly activities you upload; payment and transaction information when you make deposits or withdrawals; and communications you send to us. We also automatically collect certain information when you use our platform, including device information, IP address, browser type, and usage data.
We use your information to: provide, maintain, and improve our services; process transactions and send related information; verify eco-friendly activities and distribute rewards; send you technical notices, updates, and support messages; respond to your comments, questions, and customer service requests; monitor and analyze trends, usage, and activities; detect, investigate, and prevent fraudulent transactions and other illegal activities; and personalize your experience on our platform.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except: with service providers who assist us in operating our platform; to comply with legal obligations or respond to lawful requests; to protect the rights, property, or safety of EcoCoin, our users, or others; and in connection with a merger, acquisition, or sale of assets. Your uploaded eco-friendly media may be visible to other community members based on your privacy settings.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We use cookies and similar tracking technologies to collect and track information about your browsing activities. Cookies help us remember your preferences, understand how you use our platform, and improve your experience. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our platform may not function properly without cookies.
You have the right to: access and receive a copy of your personal data; request correction of inaccurate data; request deletion of your data (subject to certain exceptions); object to or restrict processing of your data; withdraw consent at any time; and lodge a complaint with a supervisory authority. To exercise these rights, please contact us using the information provided below.
We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.
Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Continued use of our platform after changes constitutes acceptance of the updated policy.
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